Customer Care

REFUND OR EXCHANGE

Eligibility for Returns

At New Life, we want you to be completely satisfied with your purchase. If you wish to request a return or exchange, items must be unused, in their original packaging, and reported within 7 days of delivery.

Exchange & Refund Process

To initiate a return or exchange, contact our customer service team with your order number and issue details. Once inspected and approved, exchanges are processed swiftly, or refunds are credited back through your initial payment method.

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